Blog #5 of #5 in our Peter Ostrow Guest Blog Series
Here, There, and Everywhere: 21st Century Selling Comes of Age
Answer this question: is your sales team inside or outside? If you hesitate before mentally responding, you’re in good company.
Over the years, my Sales Effectiveness research has seen a steady blurring of these traditional job roles, as work/life balance employment trends, ever-cooler handheld devices, and lightning-fast connectivity have dramatically changed the landscape of B2B selling. Traditionally, enterprises employed low-cost or entry-level staff to smile-and-dial their way toward qualifying leads for the field, and showered their high-flying outside reps with all the goodies that accrued to coffee-drinking closers. The line between the personas was clear, although proactive sales leaders were wise enough to build a dues-paying, promotional path between them for the strongest inside sellers to graduate to the field.